Must have strong networking and customer service skills (Must)
Demonstrated knowledge with network communication technologies (Must)
Should have detailed technical understanding, troubleshooting and support of multicast, QoS, NAT , Routing protocols (EIGRP,OSPF, BGP ) in an enterprise environment.
Perform root cause analysis to quickly recover from any network service interruption, and to prevent recurring problems.
Understanding in ITIL and process
Responsible for verifying and implementing the detailed technical design solution to the problem as identified by the Project/Technical Manager.
Provides advanced technical consulting and advice to others on proposal efforts, solution design, system management, tuning and modification of solutions. (Must)
Strong understanding of LAN Switching technologies (VLANs)
Knowledge on Networking ( Switching, Routing- e.g. RIP, EIGRP, OSPF, MPLS and BGP) (Must)
LAN communications (including 802.1q-based VLANs, link aggregation & Cisco VTP) (Must)
WAN communications (including ML-PPP, frame relay & ATM, MPLS) (Desirable)